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Saturday, 26 October 2013

Don't Forget To Open A Ticket!

With all the changes coming over the next few months, particularly to the way the server is staffed it's important that players make use of the /modreq ticket system rather than using /mail or e-mail for in game support issues, otherwise they are likely to take far longer to deal with.

In particular I get have over 50 /mail messages waiting for me every morning, too many to go through in game so I usually download my data file and read them manually from that once per day, obviously this means that you could be waiting a while for a reply depending on when you send it. Also all @diggyminecraft.co.uk e-mail addresses now redirect to me and only me, so again it can take me a while to get through them every day.

Modreq requests can be viewed and dealt with by myself, freaksdesign and a couple of Helpers who can deal with some kinds of issues, all helpers can then update you on who is dealing with your request etc, it's a much easier system for everyone in the long run and if used properly will help us to help you much more efficiently!

Of course /modreq isn't suitable for issues affecting a players ability to connect so in those rare cases or for general feedback, ban appeals etc e-mail is of course still your best option.

Friday, 25 October 2013

Downtime To Remove Marble End

There will be a downtime of around 1 hour on Monday morning (approx 9am-10am UK) to backup and remove Marble End, it's been fun over the last few months but the minigames plugin now offers us a much better solution going forward. I can confirm that when the new minigame world is launched I intend to include a Marble End inspired team deathmatch arena, reusing some of the buildings. 

The multiple-inventory plugin will not be removed at the same time, this will instead be removed the following Monday as it is also required for the halloween map, once that is removed and the player data files cleared the klein & quantum discharges will stop.

Thursday, 24 October 2013

Casino Odds Improved

I'm still tweaking the slots every now and again to get a good balance on the payouts, the odds have changed quite a bit today with as much as a 20% increase in the chance of the top top 2 prizes.

Enjoy!

Tuesday, 22 October 2013

VIP Chalet Changes

A couple of you already noticed but I've made some small changes to the VIP chalets whilst adding this months free items etc, nothing major really...

1) The bed has been replaced by a non-functional one due to a glitch.
2) The colour scheme has changed slightly.
3) The views out of the left hand windows of Chalets 5 & 6 have been improved somewhat.
4) Signs have been added near the portal and in all chalets allowing VIP's to set the time to day.

Enjoy!

Monday, 21 October 2013

You've Named Our Currency!

It was very close for a long time with Credits, DiggyDollars & Shards all having a similar share of the vote until the last couple of days, but in the end Shards won with 42% of the vote, DiggyDollars came second with 37% and Credits third with 22%, in fact every single option had at least 11% of the vote!

So... our currency will be known as Shards from now on!

Beyond January

Ok so quite a few players have contacted me about ways to try and keep the server going next year, I was actually surprised just how many!

So, don't give up just yet, maybe something we can all be happy with will be worked out by January.

I can also confirm that there would have been 2 VIP spaces left for this quarter, I'm not going to post the donation links but as two players renewed even after knowing the servers future was uncertain and after receiving a couple of requests I'm willing to email a paypal link to anyone who would still like to be a VIP until the fees are due in January. 

The limit of 12 will be staying so it's first come first served I'm afraid, sorry if you see this message too late! 

You would also be doing me a personal favour as I've ended up covering over £40 of the fees myself (me and Diggin usually contribute £15 each, with the VIP donations covering the remainder). 

As a forewarning if the server does carry on beyond January it's likely that we'll switch to annual billing as this would give us a 20% discount (we currently get 10%) saving about an extra £45 a year, factoring in everything else this would mean that VIP would probably cost £25 for the year, £1 a year more than now but by also increasing the number of VIPs to 16 it would cover the entire years fees. Alternatively I have been looking at trying to reduce memory overhead to reduce the servers requirements from 4GB to 3GB without too many big changes, this would lower costs by a significant amount and would mean that the number of VIPs could remain at 12 (billed annually) and still cover costs. 

Another idea that has been suggested cost wise is that we have simple donations open all year with rewards given, then the remaining costs are divided by 12 near the end of the billing cycle and VIPs pay the difference, i.e. the VIP donation would be £25 a year if no-one made small donations through the year but could be significantly less if a lot of small donations are received, essentially making the VIP system a 'safety buffer' to make sure costs are covered.

One thing that would have to go in order to lower memory use is Marble End (and multiple inventories), it's not the world it's the plugin overheads and maintenance involved, however the minigame plugin we have now is capable of much more than we are using, for example Team Deathmatches & automated Parkour (jumping puzzles), so Marble End could be replaced with a world specifically for games, with certain commands disabled to prevent cheating (/sethome, /heal etc) and containing multiple arenas using various weapons etc as well as spleef. I've got quite a few options to weigh up and test when it comes to optimising and automating maintenance, including testing a new, more lightweight, multiple world plugin which would allow us to keep The Vault & VIP Island for emergencies with considerably less overhead, it does however mean that portals would have to be replaced by a warp type system.

As for the actual running of the server I don't want to say too much at this time, I'm still considering options that have been suggested and offers to take the world over but if it does keep going there will have to be some changes to make it more self-managed as at the moment the maintenance required is a lot for anybody to take on, this is something I've been working on anyway and will continue to do so for the time being.

I know that was long winded but I wanted to put my thoughts out there and give everyone some kind of update, well done if you managed to read the whole thing and please do give any constructive feedback you might have on the situation!

EDIT: 12:15 - The two VIP places are now taken, thanks again!